Privacy Policy

Privacy Policy for ROR Group

Effective Date: 2026.09.23

This Privacy Policy explains how ROR Group we collects, stores, uses, and protects your personal data in accordance with applicable data protection laws. By using our services and website, you agree to the terms outlined below.

ROR Group offers its games through various websites and mobile apps (each referred to as a “Platform”), which are either owned by or operated under license from companies within the ROR Group. As a result, multiple entities within the ROR Group may be involved in collecting, using, storing, and sharing personal information of individuals using these Platforms (“Users”). ROR Entertainment Ltd is the parent company overseeing all entities within the ROR Group. The specific entity responsible for handling your personal data also known as the data controller depends on the Platform you are using. This information is outlined in the respective Platform’s terms of service and privacy policy. When you access any Platform, the terms and privacy policy specific to that Platform apply, and these may be different from this overarching Privacy Policy.

This Privacy Policy governs your use of the website www.rorgroup.com, any features, services, or applications available through it, as well as any communication or engagement you have with ROR Entertainment Ltd.

1. Data Controller

1.1 This Privacy Policy is provided on behalf of ROR Group. When we use terms like “ROR,” “we,” “us,” or “our” throughout this policy, we’re referring to the specific entity within the ROR Group that is responsible for handling your personal data. ROR Entertainment Ltd serves as the parent company overseeing all ROR Group entities.

1.2 The entity in charge of managing and processing any personal data collected through your use of the Website or through any direct interaction with ROR Entertainment Ltd is ROR Entertainment Ltd itself. The company is registered at Level 11, 15–17 William Street, Perth 6000, Western Australia, and acts as the designated “Data Controller.”

2. Information We Collect and Handle

2.1 “Personal Information” refers to any data that relates to you and either clearly identifies you or could reasonably be used to do so whether the information is accurate or not. If anonymous data becomes linked directly or indirectly to your personal details, it will also be treated as Personal Information. “Anonymous Information” refers to data that does not identify you and cannot reasonably be used to determine your identity, either directly or indirectly. “Aggregate Information” refers to data compiled about groups or categories of users, which does not reveal and cannot reasonably be used to reveal the identity of any individual within that group.

2.2 We gather two main categories of information — Personal Information and Anonymous Information (as outlined in section 2.1). These may also be combined or analyzed to generate Aggregate Information (also defined in section 2.1). The information we collect includes:

a) Your contact information, such as your first and last name, email address, home address, and phone numbers (mobile or otherwise);
b) Communications exchanged directly with us or within a limited group, whether by email, post, or other means;
c) Data provided by third parties — for example, platforms or sites you use (like Facebook) — relating to your interactions with or interest in our services;
d) Location data, which may be gathered from your device, through your IP address, or any other permitted source where legally allowed;
e) Technical, usage, and activity-related data, such as the pages or content you access on our Website, how long and how frequently you visit, how you discovered our Website, your preferences, how you engage with our services, as well as device-specific information like your hardware type, device identifiers, operating system, browser version, and IP address.

2.3 Job Applicant Data — If you apply for a role with us, additional details about how we handle your personal information during the recruitment process can be found in the relevant privacy notice for your country or region.

2.4 Platform-Specific Data Practices — The collection, use, and storage of personal data through our Platform services are outlined in each Platform’s respective terms of service and privacy policy. When you access or use a specific Platform, you are bound by that Platform’s own privacy and legal terms, which may differ from the general policies described here. For more details on the types of data we collect through our Platform services, please review the privacy policies associated with each Platform:

a) Vegawin Casino Privacy Policy

3. How We Gather Your Information

3.1 We obtain your information through several different methods, which are outlined below.

3.2 Information You Share With Us — We collect information you voluntarily provide, such as when you visit our Website, create an account, complete a form, respond to a survey, or engage with other features, services, or resources we offer through the Website.

3.3 Other Ways We Collect Information — Beyond the data we gather through our Website, we may also collect information from you through phone calls, video chats, and written communications — including email, live chat, postal mail, text messages, or interactions on social media.

3.4 Information Collected Through Your Use of Our Services — We also gather data about how you interact with our products and services using various technologies available on our Websites and in our applications, including when accessed via third-party platforms (whether or not you’re logged in or registered). These technologies include cookies, pixels, tags, and application programming interfaces (APIs). For more details, please refer to the section titled “Personal Data Collected via Technology.” We also utilize analytics tools to capture information about your usage patterns, both on our Website and when using our services through third-party sites or platforms.

3.5 Information Obtained from Third-Party Providers — We may also receive information from reliable third-party sources to enhance or confirm the details you’ve provided or that we’ve collected. This may include verifying your name, address, or submitted documents to ensure accuracy and validity.

4. Information Collected Through Digital Tools

4.1 To ensure your experience on our Website is smooth and helpful, we along with our trusted partners use standard technologies like cookies and similar tracking mechanisms.

4.2 Our Website may use small data files such as cookies and similar tools to improve and personalize your experience. These files are stored on your computer, mobile phone, tablet, or other device when you visit our site and help us capture specific details about your interaction with it. This information may include your browser type, operating system, device model, approximate location based on your IP address or mobile GPS, the web page you viewed, the time of access, referring URLs, and other standard data transmitted during web requests (HTTP). We use this statistical information to understand how users engage with our services — such as which content is viewed, how long it’s viewed, and overall page interaction. While this usage data is typically not linked to your identity, if ROR connects it to you in a way that makes you personally identifiable, we will treat it as Personal Information in accordance with this Privacy Policy.

4.3 Examples of Technologies We Use — Here are some of the common tools and technologies we use to improve functionality and gain insights into how users interact with our services:

a) APIs (Application Programming Interfaces): APIs enable different software systems to communicate and share data seamlessly. They streamline development and help deliver a smoother, more integrated experience for users.
b) Cookies: Cookies are small text files stored in your browser that save your settings and preferences. While most web browsers let you disable or delete cookies, doing so may affect how certain features of our services function.
c) Event Tracking: We use event tagging tools — such as Facebook App Events — to monitor specific actions taken on our Website, like app installations or purchases. This helps us analyze user behavior, evaluate advertising effectiveness, and create targeted audiences for marketing purposes.
d) Mobile Device Identifiers: We may share your mobile or tablet’s advertising identifier (such as Apple’s IDFA or Google’s Advertising ID) with advertising partners. These identifiers help recognize your device for the purpose of delivering personalized, interest-based ads. To manage your preferences, you can use the ad control settings available on major mobile operating systems. For more information, you can visit the NAI’s Mobile Choices page.
e) Pixel Tags and Web Beacons: Pixel tags also known as web beacons are small snippets of code embedded on our Website or within emails that collect data on user interactions. These tools allow us to track actions such as visits to specific web pages or clicks on certain ads. In emails, they help us understand whether a message was opened, clicked, or forwarded, giving us valuable insights into engagement.

5. Use of Your Information

5.1 The Data Controller is responsible for handling your information and may use it for the business purposes outlined in this Privacy Policy. Other entities within the ROR Group may also access your information when acting on behalf of the Data Controller, serving as data processors in line with the purposes described here.

5.2 Subject to applicable laws and any choices you’ve been given, ROR may collect and use your personal information for the following specific purposes:

a) To deliver and manage the services you request – This includes handling your personal information to respond to inquiries or fulfill service-related requests.
b) To enhance customer support and improve our offerings – The information you share helps us address your customer service needs more effectively. We may also use your feedback to refine and develop our products and services.
c) To tailor the user experience – We may analyze aggregated data to better understand how users, as a whole, interact with our Website and the features it offers.
d) To stay in touch with you – We may use your information to communicate with you, manage our relationship, and respond to your questions, requests, or concerns.
e) To deliver essential updates – Occasionally, we’ll send you important information, such as confirmation of purchases or updates to our terms, policies, or legal agreements. These messages are necessary for your continued use of our services, and you acknowledge that you cannot opt out of receiving them.
f) To meet legal and regulatory requirements – We may use your personal data to fulfill legal, regulatory, tax, accounting, and reporting obligations. This also includes enforcing our rights, investigating suspected violations of our terms, and preventing unlawful activity.

5.3 No Automated Decision-Making — We do not engage in automated decision-making as defined under applicable global data protection regulations.

5.4 Legal Grounds for Processing Personal Data (GDPR) — For the purposes outlined above, we may collect, use, and share your personal information based on one or more of the following legal grounds under the GDPR:

a) To fulfill our contractual duties – This includes securing professional, financial, technical, administrative, or other expert services necessary to support and deliver our offerings.
b) To adhere to legal requirements – We process your information to meet obligations under the GDPR and other relevant EU laws.
c) Based on our legitimate interests – This may include investigating potential violations of this Privacy Policy, safeguarding our assets and rights (such as during mergers or acquisitions), enforcing our terms and legal notices, and managing or defending legal claims.
d) With your consent – In some cases, we rely on your permission to process your data (for example, when using certain types of cookies). You have the right to withdraw your consent at any time.

5.5 Third-Party Advertising Partners – Interest-Based Advertising — We may work with third-party service providers to show advertisements on our Website or within applications linked to our Website, and to help manage our ads on other platforms (such as creating custom audiences on Facebook). These partners may use technologies like cookies to collect data about your browsing behavior across our Website and other sites, in order to deliver ads that are more relevant to your interests.

5.6 Opting Out of Interest-Based Advertising — If you prefer not to receive personalized ads based on your browsing behavior, you can opt out by visiting one of the following sites:

a) http://www.aboutads.info/choices/
b) http://youradchoices.ca/choices
c) https://www.youronlinechoices.eu/

Please note that even after opting out, you may still see general advertisements that are not tailored to your interests.

6. Your Privacy Rights

6.1 Marketing Communications — If we use your personal data for direct marketing purposes, you have the right to object to this at any time. This right also extends to any related profiling that may be used in connection with direct advertising.

6.2 Opting Out of Marketing Messages — You can unsubscribe from receiving promotional communications from us by following the instructions provided in those messages. Once you opt out or object to your data being used for direct marketing, we will stop processing your personal information for those purposes.

6.3 Cookie Preferences — You can update your cookie and tracking preferences at any time by clicking the “Your Privacy Choices” link located at the bottom of our Website.

7. Exercising Your Privacy Rights

7.1 We recognize that, under applicable laws and subject to certain conditions, you have several rights regarding your personal data. These may include the right to access the information we hold about you, object to how it’s being processed, request corrections or updates, and withdraw any previously given consent. In certain situations, you may also request that we delete your personal data from our records.

7.2 To make use of the rights outlined in section 7.1, you can either complete the ROR Access Request Form or contact us directly by emailing [email protected].

7.3 We will never treat you unfairly for exercising your privacy rights. This means you won’t be denied access to our products or services, nor will you receive a different level or quality of service as a result of asserting your rights.

7.4 If you choose to have an authorized representative act on your behalf to exercise your privacy rights, we may require proof such as a valid power of attorney or other written authorization confirming that the individual has legal permission to act on your behalf, in line with applicable laws.

7.5 Right to File a Complaint with a Data Protection Authority — If you have concerns about how ROR handles your personal data, you have the right to lodge a complaint with the appropriate data protection authority. You may do so by contacting us at [email protected].

8. Protecting Your Information

8.1 We take the security of your personal information seriously. To safeguard the data we collect, we implement a range of physical, digital, and operational safeguards. These include secure data collection, storage, and processing practices designed to prevent unauthorized access, modification, disclosure, or destruction of your personal information, including usernames, passwords, transaction details, and other data stored on our Website. We regularly review and update our security measures to stay aligned with evolving technologies and best practices.

8.2 We take appropriate steps to safeguard your personal data against misuse, loss, interference, and unauthorized access, alteration, or disclosure.

8.3 In the event we determine that a data breach requiring notification has occurred, we will follow all applicable legal obligations including informing you of the breach and outlining the actions ROR has taken to contain and investigate the incident.

9. Data Retention

9.1 We keep your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

9.2 We will take appropriate steps to securely delete or permanently anonymize your personal information when:

a) it is no longer needed for the purposes for which it was originally collected or for any related, legitimate use; and
b) there is no legal, regulatory, or court order requiring us to retain it.

10. Sharing Your Information

10.1 We do not sell, trade, or lease your personal data to others. However, there are certain situations where we may share your information with trusted third parties, including:

a) Affiliates – Other entities within the ROR Group;
b) Service Providers – External companies that deliver services on our behalf;
c) Third-Party Partners – External parties we collaborate with in connection to the services we offer.

10.2 When we share your data with third parties, we require them to uphold the same level of protection we apply to your personal information. They are only permitted to use your data to perform tasks on our behalf and must not use it for any other purpose, unless legally required to do so.

10.3 Sharing with Third Parties — We only disclose your information to third parties in specific situations, including but not limited to:

a) With your consent – When you’ve given us permission to share your information with selected third parties;
b) To deliver services and updates – When it’s necessary to provide you with our products or services, or to inform you about key updates or changes to how those products and services function.
c) With service providers who support our operations – We may share your personal information with trusted third-party providers who assist us in delivering our services. This includes partners that support technology infrastructure, data storage and integration, payment processing, redemptions, and targeted marketing or advertising for our products. These providers are given access to your personal data solely to carry out these tasks on ROR’S behalf and are not permitted to use it for any other purpose unless legally required. In cases where these providers are allowed by law to use the data for their own purposes, they will act as independent data controllers.
d) When required by law or regulatory authorities – We may share your personal information in response to lawful requests from public authorities, including for national security or law enforcement purposes, or when required by a regulator or legal provision under the applicable laws of a specific jurisdiction.
e) When authorizing financial institutions to comply with regulatory requests – We may direct the financial institution holding your account to disclose relevant information if requested by a regulatory authority in connection with your account.
f) To uphold our terms and protect legal interests – We may share your information to enforce the terms and conditions outlined on our Website, safeguard our rights and assets, protect the interests of our users and third parties, detect fraudulent or unlawful behavior, and comply with legal obligations or proceedings.
g) To carry out customer verification procedures – This includes conducting identity checks and other due diligence measures as part of our compliance and security protocols.

10.4 International Data Transfers — ROR Group operates across multiple countries, and the personal data we collect may be transferred to, stored, or processed by ROR entities or trusted third parties located in regions such as the European Union, the United States, Canada, Australia, the Philippines, or any other country where we or our service providers have operations. We take steps to ensure that any transfer of your personal information is protected by appropriate safeguards. When transferring data from the European Union, we may rely on mechanisms such as the European Commission’s approved Standard Contractual Clauses or other legally recognized methods to ensure compliance with EU data protection laws.

11. Updates to This Privacy Policy

11.1 We may revise this Privacy Policy periodically to reflect updates in our practices or changes in legal or regulatory requirements. If any significant changes are made, we will notify you accordingly and, where legally required, seek your consent. Notifications may be provided through updates on our Website or by other appropriate means, in line with applicable laws.

11.2 Updates to this Privacy Policy will take effect as soon as the revised version is published on our Website.

11.3 We recommend reviewing this page regularly to stay up to date on how we safeguard the personal information we collect.

11.4 This Privacy Policy, effective as of the date last updated below, replaces all prior versions and serves as the current governing policy.

12. How to Contact Us

If you have any questions about your personal data or how it’s being used, you can reach out directly to us at [email protected].

Published: 23 September 2026